Sway vs Billetweb: which ticketing platform for your event?
Compare Sway and Billetweb on who pays the fees, when you get paid, and organiser tools. On Sway the buyer pays 3% + €0.30 and you receive the full ticket price.
| Feature | Sway | Billetweb |
|---|---|---|
| Fees paid by the buyer | 3% + €0.30 per paid ticket, VAT included. No fees on a free ticket. | The organiser can include the commission in the price or add it at checkout. Published card line (VAT included in France): €0.29 + 1%. Bancontact: €0.29 + 2.5%. PayPal: €0.29 + 5%. Seated tickets add €0.10. |
| Fees paid by the organiser | No extra commission: you receive the price you set (e.g. a €20 ticket → €20) on a standard card. | Platform access is free. The published commission is the online-sale fee above; refunds are free. You receive the ticket price minus that commission if you absorb it, or the price you set if you add it at checkout. |
| Payout timing | The money reaches your account within a week, even before the event. Sway does not hold your ticket money. | Twice a month, monthly, or after the event, then typically one to two bank days. On Sway the money reaches you within a week, even before the event. |
| Marketing tools | Automatic notifications to people who follow you; email and custom push on paid plans; an ambassador programme (personal codes, credits, rewards); Meta and TikTok pixels; Swapy, your team's AI assistant, free on every plan. | Self-serve tickets, invitations, a CRM up to a published contact cap, optional cashless and door hardware. Not a scene app with line-ups and set times like Sway. |
| Discovery / audience | The Sway app and site, focused on raves, clubs and electronic festivals: search by genre, city and artist, with line-ups and set times. | Organiser shops, not an electronic-music discovery app. |
| Niche | Electronic music (techno, house, raves, festivals). Tickets in 16 currencies. | General events in France and nearby, including Belgium. Sway is built for electronic music and sells tickets in 16 currencies. |
| Site and photos | A site on your own domain from the Studio plan, fed by your Sway events. Photo galleries per event. | Organiser ticket pages on the Billetweb platform. Sway offers a site on your own domain from the Studio plan, fed by your events. |
Billetweb is a French ticketing platform used by organisers in France and nearby, including Belgium, with a simple published commission on online sales. Sway is an app and a ticketing platform built for electronic music: line-ups, set times, door check-in, and organiser tools in one place.
Both can sell a paid ticket. The difference sits in what is published about the fee, when the money reaches you, and whether you want a venue box office, a large marketplace, or a scene app with line-ups and discovery.
The notes below match what is public in November 2026. The official tariff sheet (VAT included in France) charges €0.29 + 1% of the ticket price for an online card sale — their public calculator shows €0.49 on a €20 ticket. PayPal is €0.29 + 5% per ticket paid online. Bancontact is €0.29 + 2.5%. A seated ticket adds €0.10. Refunds are free. Access to the platform is free. The organiser can include the commission in the sale price or add it at checkout. Payout can be twice a month, monthly, or after the event (then typically one to two bank days). If your contract says something else, your contract wins.
A €20 ticket
On Sway, the buyer fee is published and the same on every standard plan: 3% + €0.30 per paid ticket, VAT included. On a €20 ticket the buyer pays €0.90 and you receive €20.00 on a standard card.
On Billetweb's published card line (VAT included in France), €0.29 + 1% of €20 = €0.49. With Bancontact the published line on that same €20 ticket is €0.29 + 2.5% = €0.79.
In the US, the price a buyer sees on Sway is all-in: the event page shows the price with fees included. In US dollars the service fee is 4.5% + $0.35 per paid ticket.
Tools, discovery and the scene
Sway puts together what an electronic-music team needs: tickets (early bird, promo codes, pay-in-instalments), order control (resend, refund), door check-in and offline scanners, guest list, line-up and set times, sales insights, photo galleries, ambassadors, and Swapy to ask how a night is selling or to draft a campaign. Creating a page and an event is free. Email campaigns, custom push notifications and discovery boosts are growth tools on paid plans. Swapy is free on every plan, Basic included.
Billetweb is built as a self-serve organiser shop: tickets, invitations, a CRM up to a published contact cap, optional cashless and door hardware for hire. It is not a discovery app organised around electronic-music line-ups the way Sway is.
When to choose Sway, and when to stay on Billetweb
Sway makes sense if you want a published buyer fee, the full ticket price in your account within a week — including before the event — and ticketing, check-in, line-up, galleries, ambassadors and an assistant in one place, on an app ravers use to find electronic events.
Billetweb can be the better fit if you run budget-conscious events in France and want a low published card commission, free refunds, and a simple self-serve setup.
Both can be the right fit. It depends on your contract, where people already buy, and what you want to keep: the ticket price, the cash-flow calendar, or a particular discovery network.
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See also what Sway does for promoters, for an event and pricing. Nearby comparisons: Sway vs Shotgun, Sway vs DICE, Sway vs Eventbrite, Sway vs Weezevent.
Frequently asked questions
Does Billetweb publish a public ticket fee?
How do Sway fees compare to Billetweb?
When do I get paid on Sway and on Billetweb?
Is Billetweb a discovery app like Sway?
I already sell on Billetweb. Can I move to Sway?
Does Sway work outside Europe?
Last reviewed 5 November 2026
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