Sway vs Paylogic: which ticketing platform for your event?
Compare Sway and Paylogic on who pays the fees, when you get paid, and organiser tools. On Sway the buyer pays 3% + €0.30 and you receive the full ticket price.
| Feature | Sway | Paylogic |
|---|---|---|
| Fees paid by the buyer | 3% + €0.30 per paid ticket, VAT included. No fees on a free ticket. | No single public rate in November 2026. An organiser can set a service fee and/or pass the platform fee to the buyer; the contract sets the amount. |
| Fees paid by the organiser | No extra commission: you receive the price you set (e.g. a €20 ticket → €20) on a standard card. | Contractual. The organiser can keep fees or pass them to the buyer. No public figure to quote here. |
| Payout timing | The money reaches your account within a week, even before the event. Sway does not hold your ticket money. | Payouts are documented as a mix of ticket revenue, service fees and contractual transaction costs. Public help pages do not state a single calendar such as within a week, before the event. |
| Marketing tools | Automatic notifications to people who follow you; email and custom push on paid plans; an ambassador programme (personal codes, credits, rewards); Meta and TikTok pixels; Swapy, your team's AI assistant, free on every plan. | Box office, shops and reporting for venues and festivals. Not a scene app with line-ups, galleries and an ambassador programme built in. |
| Discovery / audience | The Sway app and site, focused on raves, clubs and electronic festivals: search by genre, city and artist, with line-ups and set times. | People reach a Paylogic shop or agenda from the organiser or venue. It is not an electronic-music discovery app. |
| Niche | Electronic music (techno, house, raves, festivals). Tickets in 16 currencies. | Festivals, venues and promoters in Europe, with a strong presence in Belgium and the Netherlands in Sway's event sample. |
| Site and photos | A site on your own domain from the Studio plan, fed by your Sway events. Photo galleries per event. | Ticket shops and agendas under Paylogic domains. A personal site on your own domain is not the product in the same way as Sway Studio. |
Paylogic is a European ticketing and box-office platform used by festivals, venues and promoters, including many nightlife events in Belgium and the Netherlands. Sway is an app and a ticketing platform built for electronic music: line-ups, set times, door check-in, and organiser tools in one place.
Both can sell a paid ticket. The difference sits in what is published about the fee, when the money reaches you, and whether you want a venue box office, a large marketplace, or a scene app with line-ups and discovery.
The Paylogic notes below match what is public in November 2026. An organiser can set a service fee for the buyer and can pass the platform fee on to the buyer. The contractual rate itself is not published on a public pricing page. If your contract says something else, your contract wins.
What is public about the fees
On Sway, the buyer fee is published and the same on every standard plan: 3% + €0.30 per paid ticket, VAT included. On a €20 ticket the buyer pays €0.90 and you receive €20.00 on a standard card.
Paylogic documents how a payout is built (ticket revenue, service fees, contractual transaction costs) and that an organiser can choose who pays which fee. It does not publish a single public rate that would let anyone recompute a €20 ticket the same way as Sway.
Their fees are not published as a single public rate; ask them for a quote.
In the US, the price a buyer sees on Sway is all-in: the event page shows the price with fees included. In US dollars the service fee is 4.5% + $0.35 per paid ticket.
Tools, discovery and the scene
Sway puts together what an electronic-music team needs: tickets (early bird, promo codes, pay-in-instalments), order control (resend, refund), door check-in and offline scanners, guest list, line-up and set times, sales insights, photo galleries, ambassadors, and Swapy to ask how a night is selling or to draft a campaign. Creating a page and an event is free. Email campaigns, custom push notifications and discovery boosts are growth tools on paid plans. Swapy is free on every plan, Basic included.
Paylogic is built as venue and festival ticketing: shops, agendas, box office and reporting for larger programmes. It is not a discovery app organised around electronic-music line-ups the way Sway is.
When to choose Sway, and when to stay on Paylogic
Sway makes sense if you want a published buyer fee, the full ticket price in your account within a week — including before the event — and ticketing, check-in, line-up, galleries, ambassadors and an assistant in one place, on an app ravers use to find electronic events.
Paylogic can be the better fit if you already run a venue or festival box office on it, your buyers know that shop, or your contract bundles services a nightlife app does not replace.
Both can be the right fit. It depends on your contract, where people already buy, and what you want to keep: the ticket price, the cash-flow calendar, or a particular discovery network.
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See also what Sway does for promoters, for an event and pricing. Nearby comparisons: Sway vs Shotgun, Sway vs DICE, Sway vs Eventbrite, Sway vs ticket.io, Sway vs Weeztix.
Frequently asked questions
Does Paylogic publish a public ticket fee?
How do Sway fees compare to Paylogic?
When do I get paid on Sway and on Paylogic?
Is Paylogic a discovery app like Sway?
I already sell on Paylogic. Can I move to Sway?
Does Sway work outside Europe?
Last reviewed 5 November 2026
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