Sway vs XCEED: which ticketing platform for your event?
Compare Sway and XCEED on who pays the fees, when you get paid, and organiser tools. On Sway the buyer pays 3% + €0.30 and you receive the full ticket price.
| Feature | Sway | XCEED |
|---|---|---|
| Fees paid by the buyer | 3% + €0.30 per paid ticket, VAT included. No fees on a free ticket. | If fees are passed to the customer, a published example is £1.60 on a £20 ticket. Monthly software plans sit beside that. Marketplace listings can add a 15% marketing referral fee. |
| Fees paid by the organiser | No extra commission: you receive the price you set (e.g. a €20 ticket → €20) on a standard card. | If fees are passed through, the public line is that you receive the price you set (sell €10, get €10). Monthly plans: Essential free; Premium €29/month annual or €49 monthly; Pro €44/month annual or €59 monthly. Absorbed fees «as little as 3%» is a floor, not a fixed rate. |
| Payout timing | The money reaches your account within a week, even before the event. Sway does not hold your ticket money. | In the published pass-through example you receive the ticket price (£20.00 on a £20 ticket). Public pages do not state a single calendar comparable to Sway's within a week, even before the event. |
| Marketing tools | Automatic notifications to people who follow you; email and custom push on paid plans; an ambassador programme (personal codes, credits, rewards); Meta and TikTok pixels; Swapy, your team's AI assistant, free on every plan. | Nightlife discovery app with ticketing and paid software plans (Essential, Premium, Pro). Not an organiser workspace with galleries, ambassadors and an assistant built in the same way as Sway. |
| Discovery / audience | The Sway app and site, focused on raves, clubs and electronic festivals: search by genre, city and artist, with line-ups and set times. | A nightlife discovery app where people find clubs and nights. Sway is also a discovery app, focused on electronic music with line-ups and set times. They are two different networks. |
| Niche | Electronic music (techno, house, raves, festivals). Tickets in 16 currencies. | Nightlife and clubs, with a strong presence in France in Sway's event sample. |
| Site and photos | A site on your own domain from the Studio plan, fed by your Sway events. Photo galleries per event. | Event pages in the XCEED app and site. A personal site on your own domain is not the product in the same way as Sway Studio. |
XCEED is a nightlife discovery and ticketing app used by clubs and promoters, especially in France in Sway's event sample. Sway is an app and a ticketing platform built for electronic music: line-ups, set times, door check-in, and organiser tools in one place.
Both can sell a paid ticket. The difference sits in what is published about the fee, when the money reaches you, and whether you want a venue box office, a large marketplace, or a scene app with line-ups and discovery.
The XCEED notes below match what is public in November 2026. Essential is free. Premium is €29 per month billed annually, or €49 billed monthly. Pro is €44 per month billed annually, or €59 billed monthly. If fees are passed to the customer, XCEED's public line is that you sell €10 and get €10. If you absorb fees, the public page says it can be as little as 3% — that is a floor, not a single rate this page treats as fixed. A published example: on a £20 ticket the customer fee is £1.60 and the payout is £20.00. A verified marketplace listing can add a 15% marketing referral fee (and €0.07 per unique free booking). If your contract says something else, your contract wins.
A published example next to Sway
On Sway, the buyer pays 3% + €0.30 per paid ticket, VAT included, and you receive the price you set. On a €20 ticket that is €0.90 for the buyer and €20.00 for you.
On XCEED, the published example is a £20 ticket: the customer fee is £1.60 and you receive £20.00 when fees are passed to the buyer. This page does not convert pounds into euros. Monthly software plans (Essential free, Premium and Pro as published) sit beside that ticket example. The public «as little as 3%» line for absorbed fees is a floor, not a figure this page treats as your rate.
In the US, the price a buyer sees on Sway is all-in: the event page shows the price with fees included. In US dollars the service fee is 4.5% + $0.35 per paid ticket.
Tools, discovery and the scene
Sway puts together what an electronic-music team needs: tickets (early bird, promo codes, pay-in-instalments), order control (resend, refund), door check-in and offline scanners, guest list, line-up and set times, sales insights, photo galleries, ambassadors, and Swapy to ask how a night is selling or to draft a campaign. Creating a page and an event is free. Email campaigns, custom push notifications and discovery boosts are growth tools on paid plans. Swapy is free on every plan, Basic included.
XCEED is a nightlife discovery app with ticketing and paid software plans. People can find clubs and nights there. Sway is also a discovery app, built around electronic-music line-ups and set times together with organiser tools. They are two different networks.
When to choose Sway, and when to stay on XCEED
Sway makes sense if you want a published buyer fee, the full ticket price in your account within a week — including before the event — and ticketing, check-in, line-up, galleries, ambassadors and an assistant in one place, on an app ravers use to find electronic events.
XCEED can be the better fit if your crowd already finds nights in that app, you want a nightlife marketplace listing, or a monthly software plan with pass-through fees matches how you sell.
Both can be the right fit. It depends on your contract, where people already buy, and what you want to keep: the ticket price, the cash-flow calendar, or a particular discovery network.
We'll put your event online for you
Create your event, or let us do it with you. You keep 100% of the price you set.
We'll put your event online for you
See also what Sway does for promoters, for an event and pricing. Nearby comparisons: Sway vs Shotgun, Sway vs DICE, Sway vs Eventbrite, Sway vs Resident Advisor, Sway vs Weeztix.
Frequently asked questions
Does XCEED publish a public ticket fee?
How do Sway fees compare to XCEED?
When do I get paid on Sway and on XCEED?
Is XCEED a discovery app like Sway?
I already sell on XCEED. Can I move to Sway?
Does Sway work outside Europe?
Last reviewed 5 November 2026
Ready to grow your events?
Join the promoters, venues and festivals already selling on Sway.