Claim an Existing Page

Your page is probably already on Sway. Artist, venue and promoter pages are created automatically whenever someone publishes an event that credits them, so a page can exist and have followers long before you make an account. Claiming takes ownership of that page, and it is almost always the right move.

How to claim a page

Two routes, both ending on the same public claim form.

From the guided setup:

1. Choose I'm an Artist, I'm a Venue or I'm a Promoter in the guided setup.
2. Choose Claim an existing page on the next card.
3. On Find your page, type at least two characters. The search is scoped to the type you picked.
4. Select your page. The public claim form opens, outside the admin.

From the page itself:

1. Open the artist, venue or promoter page on the Sway website.
2. Click Claim this page in the card on that page. It only appears on pages nobody has claimed yet.

Then, on the claim form:

1. Check the Type, Page and Your account lines. They say which page you are claiming, and as whom.
2. Fill in Evidence — anything that ties the account to the page.
3. Optionally attach a Proof document.
4. Click Submit claim.

What happens next:

1. The claim is queued and reviewed by a person at Sway.
2. You are notified by email.
3. Your guided setup run stays where it is, and picks up once the claim is granted and the page is genuinely yours.
4. The page becomes yours with full control, and it keeps everything it already had: its events, its followers, its history.

Why not create a new page instead

Because everything stays on the old page. Past events, followers, the history that makes the page worth having — none of it moves.

If you would rather not wait for a review, the search card offers None of these, create a new page — but read the above first.

Reading the search results

Results show as a list of up to 20 pages, unclaimed ones first.

Pages already claimed by their owner are listed too, greyed out and marked Already claimed by its owner. That is deliberate: seeing that the page exists and belongs to someone tells you to stop looking, which a silently filtered list never would.

Below two characters the card shows the hint Type at least 2 characters to search. With nothing matching, it shows No page found with that name.

What the claim form asks for

The form sits outside the admin, and there are three cases where it takes no submission at all:

• You are signed out. The button reads Sign in to submit and brings you back to the form afterwards.
• You already have a claim pending on that page. The form is replaced by a notice saying so; there is nothing to do but wait.
• The page is already claimed. The form is replaced by Page already claimed.

While the claim is reviewed

The guided setup does not treat the claim as done, because it is not: a claim is reviewed by a human.

You do not have to keep the tab open. Nothing is lost if you close everything.

See Claim & Verify a Page for reviewing and managing claims, including claims other people make on pages you own.