Codes
The Codes tab of the Shop screen holds the shop's discount codes. A buyer types the code in the cart, before paying. Shop codes never apply to tickets, and ticket coupons never apply to merch: the two are always paid separately.
Open the Codes tab
- Open the page's Shop screen.
- Click Codes.
With no code yet, the tab reads No code yet with a New code button.
Create a code
- Click New code.
- Type the Code, 3 to 32 letters, digits, dashes or underscores. It is not case sensitive.
- Under Discount, pick Percentage or Amount and type the value.
- Under Applies to, keep Every product of the shop, or untick it and tick the products the code covers.
- Click Save.
The discount of a code limited to some products only applies to those lines of the cart.
Limits
All optional, and empty means none:
- Ends on: the code stops working at that moment.
- Minimum order: the products total the cart must reach.
- Uses: how many orders may use it.
- Items: how many discounted units, across all orders.
A code shows Active, Off, Expired or Used up in the list.
Switch off or delete a code
Untick Active to pause a code. The bin deletes it: a code that was already used is switched off instead, so the orders keep it.
Where the rest lives
Orders
Handle Sway shop orders in the web app: the work queue, shipping with tracking, pickups, refunds with Sway's commission given back, withdrawals and the CSV export.
Delivery
Set how Sway shop orders reach buyers in the web app: delivery methods with a carrier, countries and prices, pickup points, and pickup at an event.