Running an Artist Page

What an artist page gives you in the Sway web app: press kits, no CRM, and the order to work through the rows in its sidebar.

An artist page is the public profile of a performer: a DJ, a band, a live act. It sits on sway.events, anyone using the mobile app can follow it, and it is what a booker, a journalist or a punter reads before deciding something about you.

This page is a map. It says what is yours, and in what order to touch it. Every screen named below has a guide of its own, linked from here.


The two differences from a promoter page

An artist page is the only type with Presskits. No promoter, venue or event carries that row. It is the kit you hand to a booking agent or to press: a title, your bio, photos, logos, a rider, videos, and a link you can make public, private or password-protected. It is the reason most people are given an artist page in the first place. See Press Kits.

An artist page has no CRM. There is no contact book on an artist page and no row in the sidebar for one. The CRM is a promoter screen, because it is built out of ticket orders and an artist page never sells a ticket. Your audience on an artist page is your Followers, which is what Email Marketing, Notifications and Insights all work from.

Events do not belong to an artist. An event is created on a promoter page, and the artist is added to it from the event's own line-up. If you also organise your own nights, that is a second page and a different job: Create a Promoter Page.

Set it up in this order

  1. SettingsMain. The picture, Artist Name, the description and the Genres card. This is the part everybody sees.
  2. SettingsExternal Links. Streaming and social addresses, then the Contact Emails card at the bottom of the same tab, where each address is filed under one of twelve types so a booker writes to the right one. The tab is artist-only, and it opens on no other page type. Both are covered field by field in Page Settings.
  3. Subscription, if the free tier is not enough. It is the row that changes how many press kits you can build. See Plans and Billing.
  4. Presskits. Build the default one before you need it, not the night a promoter asks.
  5. Permissions, if you are not alone. A manager, an agent, a label. See Team and Permissions.
  6. News, Notifications and Email Marketing, once you have something to announce.
  7. Insights and Boosts, to read back what any of it did.

Every row in the sidebar

Row by row, in the order the rail draws them, under the category headings it groups them by:

CategoryRowWhat it is forGuide
GeneralDashboardRead-only landing screen. Followers, upcoming and past events, a 30-day overview and a follower chart. Writes nothing.
GeneralSettingsArtist Settings: identity, description, genres, external links, custom URL, payouts, verification, deletion.Page Settings
GeneralSubscriptionThe plan this one page is on, and the billing behind it.Plans and Billing
AnalyticsBoostsEvery boost the page has received, and how much lift is left in each.Boosts
AnalyticsInsightsViews, unique visitors, follower growth, traffic sources, custom-URL clicks and tracking pixels.Insights
MarketingEmail MarketingNewsletters to your subscribers, from your own sending address.Email Campaigns
MarketingNotificationsA push to everyone following the artist in the app.Push Notifications
MarketingNewsPosts published to the app's Home feed.News
ContentPresskitsThe artist-only screen. Shareable kits with their own assets, links and analytics.Press Kits
AccessPermissionsPermission Management: who is on the page and exactly what each of them can touch.Team and Permissions
A row you cannot open is greyed out, never hidden. Hover it before assuming the plan is at fault. On an artist page no row in that list is locked by the plan: every one of them is opened by a permission somebody has to grant you. The three kinds of tooltip are read in Plans and Billing.

What you will not find here

No CRM. There is no CRM row on an artist page, and no plan adds one. Your audience here is your Followers.

A Payouts tab that will not pay you for tickets. SettingsPayouts does let an artist page connect a Stripe account, but ticket money is never paid through it: a buyer pays the promoter linked to the event. What that tab is for on an artist page is your share of Sway Partners earnings. Connect Payouts covers the connection itself.

Check that your page is not already on Sway before creating one. Artist pages are created automatically the first time somebody publishes an event crediting you, so yours very probably exists, with your past dates already on it. A second page splits your history and your followers across two profiles that never merge. Claim the existing one instead.

Where to go next

Press Kits

The artist-only screen: assets, sections, private links and their limits.

Page Settings

Identity, genres, external links, the twelve contact-email types and the custom URL.

Plans and Billing

What each plan unlocks on an artist page, and how to change or stop one.

How Your Pages Work

How an artist page compares to a promoter, a venue and a crew.